Support staff


​​​​​​Specialised student support

QACI is a school that prides itself on supporting students through the challenges of senior schooling and life. We have a number of staff providing support to students. Connect Coaches, Year Level Coordinators, Guidance Counsellors, and a school Nurse and Chaplain are all available to support students at QACI, along with their subject teachers and administration staff.

In the first instance if there is a subject specific enquiry, please email the subject teacher. If you have a health and wellbeing query please contact the Connect Coach.

Connect Teacher

Students and Parents are encouraged to contact the Connect Teacher in the first instance of required support. Please visit the QACI Staff Page for contact details.

Year Level Coordinators

Each Year Level has a specific co-ordinator and these staff will communicate with students and parents throughout the year.

  • Year 10 - Jessica Kraak
  • Year 11 - Joe Wright
  • Year 12 - Jade Joubert

Guidance Counsellors

Located on Level 4 across from Corporate Services, the Guidance Counsellors are:

Guidance Counsellors can provide support with the following but are not limited to:

  • Working directly with students and teachers, support personnel, family and other specialists / professionals
  • Providing guidance and counselling services to students and their families
  • Performing case management and referral services to optimize students’ access and engagement in education
  • Preparing and implementing professional and personal skill development programs for administrators, teachers and parents
  • Working collaboratively with other school-based support personnel to assess and address the needs of students
  • Planning or assisting in planning support programs that can help students achieve positive outcomes
  • Identifying factors that can be barriers to the learning and development of students
  • Supporting the personal and social development of students
  • Designing and implementing programs regarding education and career pathways
  • Supporting students through tertiary application processes
  • Providing career counselling through the year levels

To access the appropriate support for your child, students and parents are encouraged to contact the Connect Teacher in the first instance.

Students and parents can email Guidance Counsellors directly or be referred via the Year Level Coordinators.

School Nurse

QACI has a school based nurse - Aggie Melville who is available to students.

Aggie is available every Tuesday and is located on Level 4 (beside the Guidance Counsellors). The SBYHN is employed by Queensland Health to provide individual health consultations, support and referral options related to – healthy eating and exercise, sexual health and relationships, personal or family problems, feeling sad or stressed and smoking, alcohol or other drugs. 

The SBYHN can also provide support regarding student health promotion events. Students are welcome to book an appointment by simply knocking on the SBYHN door or booking an appointment through student services or teaching staff. This is a voluntary and confidential service for young people.

Students can email if they would like to schedule an appointment with Jodie.​


Chaplains are present in schools at the invitation of the Principal, in consultation with the local community, and with the support of the P&C Association. Chaplains are non-teaching support staff whose focus is on the social-emotional wellbeing of the school community.

The chaplain is employed through Scripture Union Queensland and provides social, emotional and spiritual support to students and the school community and is inclusive of and shows respect for all religious and non-religious beliefs and other stances represented in the school community. The role of the QACI Chaplain is to:

  • Provide a safe, non-judgmental space for young people to connect with at school and provides a listening ear, caring presence, and a message of hope.

  • Run positive, fun activities for students and assist in fostering supportive, caring school communities. 

  • Work with other members of the school’s support team to care for students struggling with issues such as difficult relationships with other children or family members, poor self-esteem, family breakdown, and depression.

  • Provide positive adult role models for students.

  • Provide spiritual, ethical, and personal support to school communities. (Parental and / or student written consent is required to participate in activities with spiritual or religious themes)

The Chaplaincy Service is available to everyone in the school community regardless of their religious beliefs.

Success Coach

Nerida Taylor is the Success Coach and works casually at QACI. The Succeed Program provides support to individual students to further develop and maintain their organisational and time management skills. Students engage in fortnightly coaching conversations which guide students to self-reflect and gain skills to enhance their learning, thereby developing their confidence and building habits to strengthen their outcomes. Students are included in the program when a Teacher, Head of Department or Guidance Officer believes the student would benefit from the additional support.

Literacy Coach / EALD (English as a additional Language or Dailect)

Pam Govender is the literacy support teacher and works three days a week, Monday to Wednesday. The Literacy Program provides a safe, supportive environment, conferences with individual students or small groups about their progress and provides targeted assistance across curricula areas to improve literacy skills. Students can access the support when a referral is completed by a subject teacher, Head of Department, or Guidance Officer. Students scheduled on the support timetable attend weekly sessions.

We wish you all a happy and productive year and look forward to supporting you in any way that we can. 

Last reviewed 25 January 2023
Last updated 25 January 2023