If you have questions about BYOD please feel free to contact the Help Desk on 07 35529333.
QACI BYOD Software FAQ
Q: The link to the application does not work.
A: If you find a broken link please contact the Academy and we will update the link as soon as possible.
Q: How can I avoid downloading the wrong program?
A: Please only download the program using the links provided.
Adobe, Sibelius, other trial versions
Q: When should I install the trial version of a programs?
A: Some programs only come with 30 days of trial. Please do not download and install before Term 1 to give the ICT Technicians time to install the upgrade to the full version during the beginning of Term.
Adobe Creative Cloud
Adobe programs are subsidised through the DETE/Adobe Agreement must be removed on exit. Included in software levy.
Q: I can not download Adobe CC because I do not have an Adobe ID.
A: Please create a free Adobe ID. You require an Adobe ID to download the trial versions of the applications.
Q: Why am I only installing a trial version of Adobe CC?
A: The trial versions will be upgraded to the full version during the first weeks of Term 1 by the QACI ICT Technicians.
Q: Is there a faster way to download the Adobe CC trial?
A: You can download the installation files directly from Adobe from this link . Please be aware not all Adobe applications are available as direct download and some will still need to be downloaded using Adobe download assistant.
Q: Do I need to install Sibelius 7.1?
A: Only students enrolled in music need to install Sibelius. If you are unsure please ask your music teacher on your first lesson.
Q: How do I install Sibelius?
A: Click on this link to download the trial version. Once it is downloaded open the .DMG file and run the installer.
Q: Why am I only installing a trial version of Sibelius?
A: The trial versions will be upgrade to a full version during the first weeks of Term 1 by the QACI ICT Technicians.
Q: There is a newer version of Sibelius available, should I install that?
A: Please only install the version in the link provided.
ProVoc and others
Q: I can not run the application because I get an message saying “it is from an unidentified developer”.
A: This is a Mac security feature, don’t worry – the application is safe as long as you download it from our link. Please refer to this webpage on how to run the application.
App Store Apps
Q: Do I need an Apple ID to download apps from the App Store?
A: Yes, please create an Apple ID to download apps from the App Store.
Q: Will my iTunes Store account work with the App Store?
A: Yes, the same account can access the iTunes Store, App Store and iBooks Store.
Q: What is the difference between the App Store and iTunes Store?
A: The App Store is where you can download Mac applications. The iTunes Store is where you can download music, movies and applications for your iOS devices (iPhone, iPad, etc).
Q: How do I register Ti-Nspire?
A: You will receive a serial number to register Ti-Nspire when you receive your Ti Calculator from the Math Department. You will also receive an installation CD with your calculator. If you do not have an optical drive in your MacBook you can install it by downloading the install file from the Ti website.
Microsoft Office 2016
All state school students are able to download multiple free copies of the Microsoft Office Suite to their personal home and mobile computer equipment. Students who want the free software will need an active Managed Internet Service (MIS) login, school email account and password. The offer is available as part of the Microsoft Enterprise Agreement with DETE and is referred to as the Student Advantage program. Included in software levy.
Q: How do I install Office 2016?
A: You can download and install Office 2016 only if you have an EQ MIS ID. Students from non EQ schools will be issued with an EQ MIS ID on Day 1 of Term 1.
Apple Logic Pro
Q: Do I need to purchase and download Apple Logic Pro?
A: Only students enrolled in Music need to purchase Logic Pro. If you are unsure please ask your music teacher during your first lesson.
Q: How do I purchase Apple Logic Pro?
A: Parents will be billed through education pricing in Term 1, 2018 and download information will be supplied at that time.
Q: What is a .DMG File?
A: A DMG file is a Mac Image File. Double click the file to mount the image to see the contents. It will usually contain a PKG file.
Q: What is a .PKG File?
A: A PKG file is usually the installation file for the application you downloaded. Double click the file to start the installation process and follow the prompts.